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PRODUCT
RETURNS
If you wish to
replace or return your order, you can do so easily and quickly. You can replace
or return part or all of the order as long as the limit of 14 days has
not been exceeded from the day the order was received by the customer.
To do this you
should:
·
Either
by calling at +357 96 689225 or by email at
·
Either
by using the special withdrawal form which you can find here, and send it to
us, completed, at
·
Either
directly in a store by presenting the receipt of the order you wish to replace
at the checkouts. If you wish you can also send the product back with ACS/AKIS
express after informing us first. The cost of returning the product is borne by
the customer. A product can only be returned or exchanged if it is in the
original condition in which was received without any damage. In the case of a
refund after it has been accepted, shipping costs are not refundable.You can also replace a product in the form
of a credit (voucher) where you can use it for purchases only from physical
stores and in a period of 6 months from the day of its issue.
ORDER CANCELLATION
In case that you
wish to cancel an order you placed in our online store, you can do it by
contacting +357 96 689225 or by email at info@onevisit.com. providing us the
number and name of the order. If the order was prepaid then we will refund the
money back to the account you paid with. But it is important to do this before
the order is prepared and sent for pickup or delivery.
We offer a wide range of high-quality products more than 22,000 items
If you need to return an item, it is our aim to make this as simple as possible.
You can choose the day and time of delivery when placing an order. Free shipping for purchases over 100 €.
Safety and quality of products in accordance with ISO 9001
By clicking on the "Subscribe" button, I consent to the processing of personal data in accordance with the "Policy in the field of processing and protection of personal data"
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